Owens Leads Letter Advocating for Community-Driven USPS Solutions

Apr 20, 2022

WASHINGTON, D.C. – Today, Rep. Burgess Owens (UT-04) led Utah’s local, state, and federal officials in a letter to Postmaster General Louis DeJoy, advocating for community-driven solutions to address Utah County’s booming population increase and the resulting strain on Lehi’s Post Office, which serves residents in Lehi, Eagle Mountain, and Saratoga Springs. 

“More families are moving to the Beehive State than ever before, increasing demand on our local post offices beyond their limits,” said Rep. Owens. “From running a small business to securing important medication, we know that postal services are essential services. In Utah County, the Lehi Post Office is overrun, overworked, and understaffed, and our letter proposes community-driven solutions to improve the United States Postal Service for Utahns.”   

The full text of the letter can be found here and below.

Dear Postmaster General Louis DeJoy,

We write this letter to request an additional post office in northern Utah County. 

As the data from the 2020 Census shows, there has been astronomical growth in Utah County, most notably in the cities of Eagle Mountain, Lehi, and Saratoga Springs. Between 2010-2020, Eagle Mountain grew from 21,415 citizens to 43,623 citizens; Saratoga Springs grew from 17,781 citizens to 37,696; and Lehi grew from 47,407 citizens to 75,907 citizens. These three cities alone have grown more than 70,000 people in the past decade and are serviced exactly the way they were in 2010. Only one post office–the Lehi Post Office—covers all three cities, and services more than 100 square miles. 

To accommodate for this growth, the Lehi Post Office has added 34 routes since 2015, with no additional building infrastructure.  With the continued expected growth in Eagle Mountain and Saratoga Springs, there could be an additional 18 new routes created in the next three years.  

With the explosion of businesses in northern Lehi, (referred to as “Silicon Slopes”), the new Facebook data center in Eagle Mountain, and Tyson Foods beef and pork plant in Eagle Mountain, the residents in these “tri-cities” have been left behindby logistical issues plaguing the Lehi Post Office.

The Lehi Post Office has been dealing with an increasing number of issues.  Wait time for retail customers has steadily increased when some customers already drive more than 40 minutes from residential areas in Eagle Mountain and Saratoga Springs.  In addition, the Lehi Post Office only has four retail windows available to serve the “tri-cities”—and one of these windows is permanently scheduled for passports.  For comparison, Provo, a city in the same county, has two post offices with eight total retail windows for a population of 116,582 people.  Orem, which also has two post offices with eight total retail windows, services a population of 99,022.  Draper, a smaller city in neighboring Salt Lake County, has five retail windows for a population of 49,949.

The population growth of the cities has increased demand on the Lehi Post Office beyond its limit.  In zip code 84043 (Lehi), there are 36 routes (5 city routes and 31 rural routes), expected to increase to 50 in 2027.  In zip code 84005 (Eagle Mountain), there are 20 routes (all rural routes), expected to increase to 29 in 2027.  In zip code 84045 (Saratoga Springs), there are 16 routes (all rural routes), expected to increase to 24 in 2027.

Furthermore, the Lehi Post Office is the number one parcel receiver in Utah and Idaho.  Lehi’s total parcels delivered (YTD beginning in October) is 1,734,505 YTD, which is an average of 78,841 parcels per week.  The closest office in total parcel volume is Riverton, and they have delivered 1,269,536 YTD, which is an average of 57,706.  Shockingly, Lehi only has one dock door for trucks. The Riverton Post Office, which is closely comparable to the area serviced to the Lehi Post Office, has four dock doors.  While 3rd party trucks like UPS or FedEx must wait over an hour to unload their parcels from one dock door, The Lehi Post Office employees must cool tempers while trying their best to organize parcels in an efficient manner with no space to do so.      

As local and federal elected officials, we are willing to work with the USPS to find a community-driven solution to address the booming population increase in Utah County, and the resulting demand on the Lehi Post Office Building. Leasing a new Post Office in northern Utah County would minimize issues our constituents are facing daily and will create solutions to future population challenges.

HR 3076, the “Postal Service Reform Act,” passed the House and Senate and was signed into law earlier this year.  We hope the citizens of northern Utah County can be included in the additional 10-year strategic plan for the United States Post Office.

We also respectfully request the U.S. Postal Service send a comprehensive list of the options for our local officials if the construction of a new office or lease for a new office is denied.  


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