Help With a Federal Agency and Casework

If you can’t get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

Residents of the 4th Congressional District of Utah can contact us for assistance in dealing with Federal agencies.

Please include all pertinent information and claim numbers in your correspondence—such as:

  • Your Social Security number for a case involving Social Security;
  • VA claim number for a case with Department of Veterans Affairs;
  • Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
  • Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
  • Copies of any related documents or correspondence that you may have from the agency involved;

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual’s case.

We must have your signature to proceed with this type of request. The digital privacy release is included on the form when you open a new case. Please note, passport cases must include a valid social security number and your birth date.

For questions related to casework, or to inquire about an open case, please call our West Jordan District Office at (801) 999-9801.

logo of Social Security AdministrationSocial Security Administration

logo of Department of Veterans AffairsDepartment of Veterans Affairs

logo of Internal Revenue ServiceInternal Revenue Service

logo of Department of StateDepartment of State

logo of Department of Homeland SecurityDepartment of Homeland Security

logo of Small Business AdministrationSmall Business Administration

logo of United States Postal ServiceUnited States Postal Service

logo of All Other AgenciesAll Other Agencies